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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. When the opportunity import process was initially created, the Customer Data Management Duplicates field was left blank. You are now using this process to import flat files; each flat file contains 50 records. While reviewing the data, you happen to notice that the same opportunity is included in two separate flat files, but the value of the Sales Stage field is different in the second file.
If you import both files, what will happen?

A) The second import process will succeed, but the duplicate opportunity record will fail.
B) The Fusion system will update the opportunity record with the value from the second file.
C) The Fusion system will create a resolution request.
D) The second Import process will fail.
E) The Fusion system will create a duplicate record.

2. Identify three correct statements regarding lookups and lookup values.

A) Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
B) Lookups can be configured with dynamic lists of values using tables.
C) In order for lookup changes to appear in the UI, the user must log out and log in again.
D) Lookup values ran be configured with effective date and expiration date to enable/disable.
E) Lookups can be restricted to a specific module during lookup setup.

3. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.

A) Upload the correct product images to Oracle's servers.
B) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
C) Verify that the correct URL has been entered in the image server alternate path.
D) Verify that the appropriate attribute are present and associated in the item master.
E) Set the catalog as a Rollup Catalog.
F) Navigate to the category's Filter Attributes tab and add the appropriate filter.

4. Part of Oracle Fusion CRM extensibility allows the user to browse an application's existing configuration in a tree format. The object tree reflects the latest configuration of the application for both standard and custom objects. Which three object details can be viewed from the object tree?

A) Pages
B) Server Scripts
C) Object Workflows
D) Object Relationships
E) Fields

5. A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?

A) Product
B) Account
C) Organization Type
D) Geography
E) Customer Size

Solutions: