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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A. Admin
B. Chat Icon
C. Activity
D. Documents

Question 2

All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

A. Authenticate the Edge
B. Create a Site
C. Configure a trunk
D. Assign the Edge to a Site
E. Create an Edge Group
F. Associate the network interface
G. Configure the Edge Connectors

Question 3

Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A. Calling
B. SIP Access Control
C. Availability
D. Outbound

Question 4

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
B. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
C. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
D. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

Question 5

Which protocol is used for transporting Digitized Audio?

A. TCP
B. UDP
C. RTP
D. SIP

Solutions: