CompTIA A+ Certification Exam: Core 2 : 220-1202

220-1202 Exam Simulator
  • Exam Code: 220-1202
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Aug 29, 2026
  • Q & A: 483 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operational Procedures21%- Communication and professionalism
  • 1. Incident reporting
    • 2. SLA management
      • 3. Customer service techniques
        - Safety and compliance
        • 1. Environmental controls
          • 2. Workplace safety procedures
            • 3. Privacy and regulatory compliance
              - IT service management
              • 1. Backup and recovery processes
                • 2. Disaster recovery planning
                  • 3. Documentation and change management
                    Topic 2: Operating Systems28%- Windows installation, configuration, and management
                    • 1. Command-line tools and scripting
                      • 2. Device drivers and system updates
                        • 3. File systems, partitions, and storage management
                          • 4. Windows 10/11 features and settings
                            - macOS, Linux, and Chrome OS basics
                            • 1. Installation and navigation
                              • 2. Command-line operations
                                • 3. System configuration and maintenance
                                  - Mobile operating systems
                                  • 1. Mobile device management
                                    • 2. Android and iOS configuration
                                      • 3. App installation and security settings
                                        Topic 3: Security28%- Network and application security
                                        • 1. Encryption technologies
                                          • 2. Wireless security protocols
                                            • 3. Firewalls and security appliances
                                              - Security fundamentals
                                              • 1. Authentication and authorization
                                                • 2. Zero Trust concepts
                                                  • 3. Permissions and access control
                                                    - Threats and mitigation
                                                    • 1. Social engineering prevention
                                                      • 2. Data protection and disposal
                                                        • 3. Malware types and removal
                                                          Topic 4: Software Troubleshooting23%- Application and security troubleshooting
                                                          • 1. Application crashes and errors
                                                            • 2. Installation and compatibility problems
                                                              • 3. Security-related issues and fixes
                                                                - Mobile device troubleshooting
                                                                • 1. App and OS update failures
                                                                  • 2. Performance and battery problems
                                                                    • 3. Connectivity and synchronization issues
                                                                      - Operating system issues
                                                                      • 1. Update and driver failures
                                                                        • 2. System crashes and performance issues
                                                                          • 3. Boot errors and startup problems

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            Question 1

                                                                            Hotspot Question
                                                                            A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully use the Testing program.
                                                                            INSTRUCTIONS
                                                                            Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
                                                                            - First command to resolve the issue
                                                                            - Second command to resolve the issue
                                                                            If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.








                                                                            Question 2

                                                                            Company employees do not have assigned workspaces and regularly work at different computers and physical locations. Which of the following should the company implement to maintain data security and minimize the amount of user data that needs to be transferred?

                                                                            A. Portable drives
                                                                            B. Roaming profiles
                                                                            C. Centralized certificate storage
                                                                            D. Cloud email


                                                                            Question 3

                                                                            A user reports that accessing a Word document is slow and the document displays incorrect formatting. Which of the following will most likely resolve these issues?

                                                                            A. Creating a new Word document and moving the content across
                                                                            B. Switching from the web application to the desktop application
                                                                            C. Moving the user to a wired internet connection
                                                                            D. Clearing the user's unused browser tabs


                                                                            Question 4

                                                                            A technician installed, configured, and hardened a SOHO firewall to meet a customer's needs.
                                                                            The customer asks the technician what can be done to keep the firewall secure in the future.
                                                                            Which of the following should the technician recommend?

                                                                            A. Changing all of the default passwords
                                                                            B. Keeping the firewall in a secure location
                                                                            C. Scheduling regular firmware updates
                                                                            D. Verifying all unneeded ports are disabled


                                                                            Question 5

                                                                            A systems administrator logs in to a developer's machine to update the system and notices a performance issue. To troubleshoot the issue, the administrator attempts to open Task Manager multiple times, but it does not open. Which of the following is most likely the cause of this issue?

                                                                            A. Windows Update Service is set to manual
                                                                            B. A software development application is running
                                                                            C. The operating system has a malware infection
                                                                            D. A page file was moved to D:\ drive


                                                                            Solutions:

                                                                            Question 1
                                                                            Answer: Only visible for members
                                                                            Question 2
                                                                            Answer: B
                                                                            Question 3
                                                                            Answer: B
                                                                            Question 4
                                                                            Answer: C
                                                                            Question 5
                                                                            Answer: C

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