Topics of MB-210: Microsoft Dynamics 365 Sales Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our Microsoft MB-210 exam dumps will include the following topics:

1. Perform configuration (40-45%)

Configure sales settings

• Configure goal management components
• Configure sales team roles
• Configure sales territories
• Configure business closures
• Configure playbook management
• Configure relationship cards
• Configure fiscal year
• Configure default revenue type
• Configure currencies
• Create and manage sales collateral
• Configure sales security roles
• Configure auto number settings

Configure processes

• Configure out of the box sales business process flows
• Configure record creation rules

Create and configure sales visualizations

• Execute and analyze sales reports
• Configure sales content pack for Power BI
• Configure sales dashboards
• Design and create sales charts

Configure integration with external sales applications

• Configure and enable embedded intelligence
• Implement Dynamics 365 AI for sales
• Implement social selling assistant
• Implement LinkedIn Sales Navigator

2. Manage core sales entities (20-25%)

Create and manage leads

• Convert activities to leads
• Perform lead qualification
• Scan business card
• Create and search for leads
• Configure status reasons

Create and manage opportunities

• Customize the Opportunity Close form
• Close opportunity as won or lost
• Track stakeholders and sales team
• Add product line items to opportunity
• Configure status reasons
• Create and search for opportunities

3. Manage sales entities (35-40%)

Create and manage quotes

• Edit quotes in various stages
• Convert quotes to orders
• Send quotes to customers
• Add quotes to opportunities
• Create a template from a quote

Create and manage sales order processing

• Create and manage invoices
• Create and manage orders
• Create and manage competitors

Create and manage product and product catalog

• Configure product families, bundles, and products
• Configure discount lists
• Configure price lists
• Configure product lifecycle
• Configure unit groups

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MB-210: Microsoft Dynamics 365 Sales Exam Certification Path

MB-210: Microsoft Dynamics 365 Sales Exam is foundation level Certification. As such There is no prerequisite for this course. Anyone who is having keen and familiar with Microsoft technology are well invited to pursue this certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

• Configuring extra tools in addition to services.
• Managing core entities of sales;
• Configuring performance;

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

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