HP HP2-B85 exam : HP Imaging and Printing Sales Fundamentals Exam

HP2-B85 Exam Simulator
  • Exam Code: HP2-B85
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Updated: Aug 09, 2026
  • Q & A: 84 Questions and Answers

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HP HP2-B85 Exam Syllabus Topics:

SectionObjectives
Supplies and Consumables- Cost efficiency
  • 1. Cost per page (CPP) fundamentals
    • 2. High-yield vs standard cartridges
      - Original HP supplies value
      • 1. Ink and toner cartridge technologies
        • 2. Page yield and reliability concepts
          HP Services and Solutions Overview- Security and sustainability
          • 1. Secure printing features
            • 2. Environmental and sustainability benefits
              - Managed Print Services (MPS)
              • 1. Automated supplies replenishment
                • 2. Device monitoring and fleet management
                  HP Imaging and Printing Portfolio Fundamentals- Overview of HP printing solutions
                  • 1. Inkjet vs LaserJet technologies
                    • 2. Enterprise and office printing environments
                      - HP product categories
                      • 1. Printers and multifunction devices
                        • 2. Large format printing solutions
                          Customer Needs and Sales Fundamentals- Value-based selling approach
                          • 1. Total cost of ownership (TCO)
                            • 2. Productivity and efficiency benefits
                              - Identifying customer requirements
                              • 1. Small and medium business requirements
                                • 2. Home office printing needs

                                  HP Imaging and Printing Sales Fundamentals Sample Questions:

                                  1. Which key business printing technology trends are discussed in this course?

                                  A) digital fax, cluster print, and AIO
                                  B) VOIP, color, and copying
                                  C) color, convergence, and networking
                                  D) MFP, networking, and AIO


                                  2. Which statement is true about initial contacts that occur between a customer and a business?

                                  A) Most initial contacts are face to face.
                                  B) Most initial contacts occur during the day.
                                  C) Most initial contacts are through a document.
                                  D) Most initial contacts result in a purchase.


                                  3. What can HP Digital Sending be used to reduce?

                                  A) costs related to document delivery via a courier service
                                  B) use of barcode readers for packaging
                                  C) labeling requirements for documents
                                  D) number of email messages sent


                                  4. What are the benefits of using the electronic version of the HP Printing and Digital Imaging
                                  Products Instant Reference Guide (e-IRG)? (Select two.)

                                  A) information about competitors
                                  B) up-to-date product information
                                  C) links to HP news
                                  D) replacement lifecycle, listing all products and replacements
                                  E) discount coupons and monthly drawings


                                  5. Which ongoing challenges does a business manager face?

                                  A) financial management, production planning, quality of goods, and stock control
                                  B) cash flow, competitor activity, customers, and market share development
                                  C) sales growth, customer handling, administration and know-how, and expertise
                                  D) expense control, investment planning, sales, and administration


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: B,D
                                  Question # 5
                                  Answer: B

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