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BlackBerry 10 Support Specialist Sample Questions:

1. When logs are requested by BlackBerty. what application and command is used to gather the requested logs?

A) Open Help, select Support, swipe down from the bezel and select Create Report from the top panel.
B) Open Help, select Home, swipe down from the bezel and select Supportfrom the panel
C) Open Help, select Support and then select the newty available Create Report on the bottom panel.
D) Open Help, select Support and select Log Submission from the List.

2. Which of the following is not available under Manage Devices on the BlackBerry Protect portal?

A) Backup Device
B) Wipe Device
C) View Location
D) Play Sound

3. Which of the following is a valid way to delete user installed applications?

A) Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
B) Use the BlackBerry Link to delete applications using the Wi-Fi link.
C) Use the BlackBerry Desktop Manager to delete applications.
D) Tap and hold on any application on the home screen to be able to delete or move an application.

4. Where can 'new email' notifications be configured?

A) BlackBerry Hub -> Notifications -> Messages
B) BlackBerry Hub -> Advanced -> Notifications -> Messages
C) Options -> Notification -> Messages
D) Settings -> Notification -> Messages

5. Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A) Accounts can only be added after business hours
B) Network connectivity to the service which hosts the account
C) Scanned code with the account information
D) Hashed password for the account

Solutions: