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Avaya 72301X exam : Avaya Aura® Communication Applications Support Certified Exam
- Exam Code: 72301X
- Exam Name: Avaya Aura® Communication Applications Support Certified Exam
- Updated: Nov 10, 2026
- Q & A: 158 Questions and Answers
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About Avaya 72301X Exam Braindumps
Missing one exam update can mean missing several questions. In 2026, Exam4PDF sends the newest information straight to your email, so your 158 practice questions stay aligned with the live exam.
Avaya 72301X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication Applications Support | - System maintenance and lifecycle management - Installation and configuration basics |
| Topic 2: Security and Access Management | - User roles and permissions - System security configuration |
| Topic 3: Troubleshooting and Diagnostics | - Performance monitoring and issue resolution - Fault isolation and log analysis |
| Topic 4: Avaya Aura Architecture Overview | - Core components and system topology - Communication applications integration |
Avaya Aura® Communication Applications Support Certified Exam: Current, Convenient, Covered
Exam4PDF issues a full refund if you take the Avaya Aura® Communication Applications Support Certified exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The official Avaya page publishes the current question count and duration; review it before your test date.
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The 72301X exam is a Avaya certification exam validating the Avaya Aura® Communication Applications Support Certified syllabus shown above. It belongs to these credential paths: Avaya Aura Administration, Avaya Aura Core Components. Candidates in 2026 start with Exam4PDF's 158 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Recommended experience with Avaya Aura platform and communication applications administration/support knowledge. Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
The official Avaya Aura® Communication Applications Support Certified outline defines 4 domains. The leading three are Avaya Aura Architecture Overview, Troubleshooting and Diagnostics, and Communication Applications Support. The full list is in the topics section above, and Exam4PDF's 158 practice questions cover each one.
Avaya recommends these training resources for the Avaya Aura® Communication Applications Support Certified exam:
Follow the training with steady self-testing — the 158 practice questions from Exam4PDF help you apply theory and fill any gaps the training leaves.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 158 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Avaya Aura® Communication Applications Support Certified Sample Questions:
Question #1
A customer reports that the Avaya Aura Contact Center (AACC) agents are unable to log in to their agent PCs. They also informed you that the in-house telecom personnel performed routine maintenance of the company's telephony infrastructure during the weekend. As part of troubleshooting, you check the status of the CTI link on Avaya Aura Communication Manager (CM), which shows the link down. Server connection between CM and AES is up and running.
Based on this information, what is the cause of this problem?
- A. The TSAPI Service Controller was restarted on the AES.
- B. The TSAPI link was taken offline on the AES.
- C. The wrong IP address used in CM Interface > Switch Connections on the AES web interface.
- D. The AES is down.
Correct Answer: B 🗳️
Question #2
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- C. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- D. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
Correct Answer: A 🗳️
Question #3
You need to make a traceSBC in order to find a SIP trunk issue. After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
- A. sudo traceSBC
- B. su root, then enter <root password> and finally enter traceSBC
- C. traceSBC-trunk
- D. su sroot, then enter <sroot password> and finally enter traceSBC -now
- E. traceSBC-now
Correct Answer: A,B 🗳️
Question #4
Considering the message flow to an Avaya AuraContract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. TSAPI
- B. SIP
- C. WCF
- D. CSTA
Correct Answer: B 🗳️
Question #5
Which three Application Programming Interfaces (APIs) does Application Enablement Services (AES) support? (Choose three.)
- A. Media Capabilities API (MCAPI)
- B. Telephony Web Services
- C. Telephony Server API (TSAPI)
- D. Device Storage API (DSAPI)
- E. Java Telephony API (JTAPI)
Correct Answer: B,C,E 🗳️
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