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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A. A journey map allows for the creation of a solution architecture diagram.
B. A journey mapping exercise will provide ail of their technical requirements.
C. A journey map will allow the developers to start building.

Question 2

A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?

A. Survey users and prioritize building their most desired features.
B. Analyze the feature feasibility and let technology drive future designs.
C. Test for desirability and refine ideas based on feasibility

Question 3

A tech company that specializes in mobile app development is looking to innovate and launch a new app that helps users manage their mental health. The company's target audience is young adults aged 18-35.
What externa! factor might impact the strategy for this development?

A. Push notifications
B. HIPAA regulations

Question 4

Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.
Which course of action should CK's strategy designer propose to improve the situation"?

A. Request product owners to envision future state and provide better requirements.
B. Facilitate a co-creation workshop to help generate ideas grounded in research insights.
C. Clarify requirements and enable quality assurance teams with better acceptance criteria.

Question 5

Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?

A. Diversifying product offerings
B. Deepening customer engagement
C. Reinvesting in existing products

Solutions: